Last Updated: September 9, 2026

At Max Jewelers, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, make a purchase, contact us, or otherwise interact with our products and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Account and login information
• Order and transaction information
• Product preferences and wish list information
• Information submitted through contact forms or customer service inquiries
• Other information you choose to provide

When you make a purchase, payment information may be collected and processed through our payment processing services. We generally do not need to retain complete credit or debit card information on our own systems when payments are handled by a payment processor.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and general website usage information.

How We Use Your Information

We may use information collected through our website to:

• Process and fulfill orders
• Provide products and services you request
• Create and manage customer accounts
• Communicate about purchases, orders, services, or inquiries
• Provide customer support
• Maintain wish lists and other account features
• Improve our website, products, services, and customer experience
• Detect and prevent fraudulent or unauthorized transactions
• Maintain the security and integrity of our website
• Send promotional communications where permitted by law
• Comply with applicable legal and regulatory requirements

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand how visitors interact with our website, improve performance, and support marketing activities.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality or availability of some website features.

How We Share Information

We do not sell or rent your personal information for money.

We may share information with trusted third parties that help us operate our business and provide services to you, including providers involved in:

• Payment processing
• Order fulfillment and shipping
• Website hosting and maintenance
• Email and customer communications
• Analytics
• Marketing and advertising
• Fraud prevention and security

These providers receive information as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Max Jewelers, our customers, or others.

Payment Security

We take reasonable measures designed to protect information associated with transactions made through our website. Online payments may be processed through third-party payment providers that maintain their own security and privacy practices.

We encourage you to review the privacy policies of applicable payment providers when completing an online transaction.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through our website.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing products and services, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying legal, accounting, or reporting obligations.

Marketing Communications

If you receive promotional emails from Max Jewelers, you may unsubscribe by following the instructions included in the communication.

Please note that even if you opt out of promotional communications, we may still send non-promotional communications relating to your account, purchases, transactions, customer service requests, or other business matters.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Request additional information about how your personal information is used or disclosed

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites, services, or platforms operated by third parties. Max Jewelers is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website features, legal requirements, or services.

When changes are made, the revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Max Jewelers
Phone: (863) 688-3795
Email: max@maxjewelers.com

© Max Jewelers. All Rights Reserved.